Privacy Policy
How Bestway Supermart collects, uses and protects information shared with us.
Last updated: 24 September 20261. Information we collect
Depending on how you interact with us, we may collect your name, phone number, email address, city, state, PIN code, preferred location, investment or budget range, business or franchise interests, enquiry details, and other information you voluntarily provide.
We may also receive technical information such as IP address, browser/device information, referring page, website activity and analytics or advertising identifiers where permitted by applicable law and your settings.
2. Facebook and Instagram lead information
If you submit a Bestway Supermart lead form on Facebook or Instagram, Meta may provide the information you entered in that form to Bestway Supermart. We may transfer that lead information into our customer relationship management (CRM) system so our authorised team can respond to your enquiry, manage follow-ups, maintain enquiry history and measure lead outcomes.
Information received from Meta is used for the purpose for which you submitted the form and related business communication. Meta's own processing of your information is governed by Meta's applicable terms and privacy policies.
3. How we use information
- Respond to franchise, investor, store, partnership and general enquiries.
- Contact you by phone, email, WhatsApp or other channels you provide or consent to use.
- Assign and manage enquiries within our CRM and maintain follow-up records.
- Evaluate franchise or business opportunities and provide relevant information.
- Operate, secure, analyse and improve our website and services.
- Measure advertising and lead outcomes, including sending permitted lead-status or conversion events to advertising platforms.
- Comply with legal obligations, prevent misuse and protect our legitimate business interests.
4. Sharing of information
We may share information with authorised employees, franchise/business teams, technology and hosting providers, CRM and communication service providers, analytics/advertising platforms, and professional advisers where reasonably necessary for the purposes described above. We do not sell personal information as a standalone product.
Service providers are expected to process information only for authorised purposes and subject to applicable contractual and legal requirements.
5. Cookies, analytics and advertising technologies
Our website may use cookies, Google Tag Manager, analytics tools and advertising technologies to understand website usage, measure campaigns and improve user experience. You can manage cookies through your browser and, where available, consent controls.
6. Data retention and security
We retain personal information for as long as reasonably necessary for the enquiry, business relationship, legal obligations, dispute resolution, security and legitimate record-keeping purposes. We use reasonable administrative and technical safeguards, but no internet-based system can guarantee absolute security.
7. Your choices and rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to stop certain communications. We may need to verify your identity before acting on a request.
For deletion requests, see our User Data Deletion Instructions.
8. Children's privacy
Our franchise, investment and business enquiry services are intended for adults. We do not knowingly solicit personal information from children for these purposes.
9. Third-party links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Bestway Supermart is not responsible for third-party privacy practices.
10. Updates to this policy
We may update this Privacy Policy to reflect changes in our services, technology or legal requirements. The latest version will be published on this page with an updated date.
11. Contact us
For privacy questions or requests, contact Bestway Supermart at info@bestwaysupermart.com, call +91 92893 61112, or write to Office No. B11, Plot No D-247/4, Sector 63, Noida, India.